Versand

SHIPPING POLICY

1. Order Processing Time
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Romania: [1–3 business days]

• European Union: [3–7 business days]

• International: [7–15 business days]

Delivery delays can occasionally occur due to factors outside our control.

3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped.
Tracking information will be provided within [24–48 hours].

4. Customs, Duties and Taxes
We are not responsible for any customs fees, duties, or taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.

5. Lost or Damaged Packages
We are not liable for products lost or damaged during shipping.
If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Shipping Information
Please ensure that your shipping address is correct.
We are not responsible for orders shipped to incorrectly provided addresses.

7. Contact Us
If you have any questions about your order, please contact us at:
Email:mirceanatalia21@gmail.com